Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)
Southwest Medical part of OPTUMcare is a multi-specialty group of physicians, Nurse Practitioners, and Physician Assistants consisting of over 300 providers, 21 medical health centers including six urgent care clinics, four convenient care centers, two lifestyle centers catering to older adults, an outpatient surgery center, home health, hospice and palliative care services, plus E-visits and online options via Now Clinic telemedicine technology. Southwest Medical offers patients compassion, innovation, and quality care throughout southern Nevada. Southwest Medical is headquartered in the greater Las Vegas, NV area.
Primary Responsibilities:
- Complete assigned work, which may include reviewing, monitoring, scheduling and completing referrals and notifies ordering providers by tasking or faxing in all pertinent systems
- Schedule approximately 900 appointments per month in the IDX Touchworks system for the Cardiology Department
- Coordinate scheduling, process At Risk and Expedite referrals and work with contracted network providers outside our company
- Ensure demographics including insurance information are correct in IDX and updates as necessary
- Work closely with the department providers, managers, supervisors, staff members and the referral department
- Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas
- Accurately maintain patient records, utilizing Touchworks, in accordance to HIPAA and established SMA policies and procedures
- Answer all phone calls from phone queue
- Intake all demographic information for new patients
- Update demographic information for existing patients
- Collect insurance information
You’ll be rewarded
and recognized for your performance in an environment that will challenge you
and give you clear direction on what it takes to succeed in your role as well
as provide development for other roles you may be interested in.
